Startmenu problem

After some days of troubleshooting with WEM and Start Menu has I found 2 problem and solution other also maybe need.

Problem 1: Start Menu icons missing for user:
Users may see blank tiles/icons in the Start Menu or the Start Menu corrupted in their published desktops when User Profile Management shipped with VDA 7.15 LTSR CU1/CU2/7.16/7.17 is enabled for user profile roaming.
This missing icons issue happens with second or subsequent logins, and may occur intermittently. The issue is not observed with VDA 7.15.

This article is for Server 2012R2, 2016 and Windows 10.

Solution:
[Workaround #1] – Works with Windows Server 2012 R2/2016 VDA
Configure the policy “Directories to synchronize” and add the folder “AppData\Local\Microsoft\Windows\Caches”.
[Workaround #2]
Remove the Start menu redirection policy and Apply the below registry via policy at every logon:
HKCU\Software\Microsoft\Windows\CurrentVersion\ImmersiveShell\StateStore\
DWORD: ResetCache
Value: 1

Click here for full article from Citrix

Problem 2: Start Menu will not start at all for user:

Start Menu is not responding to Left Mouse clicks and does not show anything.

This article is for Server 2016 and Windows 10.

Solution:

  1. Add “!ctx_localappdata!\Microsoft\Windows\Usrclass.dat*” to Exclusions in “Exclusion List – Directories” and “Exclusion List – Files” policy.
  2. Add “!ctx_localappdata!\packages” to Exclusions in “Exclusion List – Directories” and “Exclusion List – Files” policy.

Click here for full article from Citrix

Leave a Reply